ReleasePay Card Privacy Policy


At ReleasePay™, we put our customers first and take pride in offering our customers services that meet their individual needs. We appreciate the trust our customers have in ReleasePay™ and place the highest priority on our customers' privacy. As an ReleasePay™ customer, you can count on responsible treatment of any personal information you share with us. The ReleasePay™ program manager is RAPID. ReleasePay™ cards are issued by CACHE VALLEY BANK.

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To help the government fight the funding of terrorism and money laundering activities, Federal Law requires all financial institutions or entities sponsored by financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for you:

When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents and use resources such as credit bureaus or other means to verify this identity information.

We collect, retain and use individual customer information ONLY when we reasonably believe it would be useful, and allowable by law, to administer to our business needs in providing products, services and other opportunities to our customers.

This is how we handle information we learn about you from your visit to our website. The information we receive depends upon what you do when visiting our site. If you visit our site to read information, such as consumer brochures or press releases:

We will collect and store only the following information about you: the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or earthlink.net if you are connecting from an earthlink account), the date and time you access our site; and the Internet address of the website from which you linked directly to our site.

We use the information we collect to measure the number of visitors to the different sections of our site, and to help us make out site more useful to visitors.

You also may decide to send us personally-identifying information, for example, in an electronic mail message. We will use that information to respond to the inquiry and provide accurate information of any questions. We will not use such information beyond the basis of the inquiry. We will not forward any such information to any third party unless required to do so by law.

We want to be very clear: we will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us.

We have established procedures to ensure our customer's information is accurate, current and complete in accordance with reasonable business standards. We also respond to requests to correct inaccurate information in a timely manner.

We limit our employee's access to personally identifiable customer information. Further, our employees must have a valid business reason for knowing such information. We educate our employees so they understand the importance of customer confidentiality and privacy. We also take appropriate disciplinary measures to enforce employee privacy responsibilities.

We maintain rigorous security standards and procedures regarding unauthorized access to customer information.

We do not reveal customer account or other personally identifiable information to unaffiliated third parties for their independent use. However, we may exchange information with reputable reporting agencies to maximize the accuracy and security of the information. Additional exceptions that we must honor on behalf of our customers include:

Providing information to help complete a customer initiated transaction. Responding to a customer's formal request to disclose their own account information Disclosing information that is required by/or allowed by law (e.g. subpoena; the investigation of fraudulent activity).

Whenever we provide customer information to a third party, we insist that the third party adhere to similar privacy principles for keeping such information confidential.

© COPYRIGHT RELEASEPAY.COM . ALL RIGHTS RESERVED. THIS CARD IS ISSUED BY CACHE VALLEY BANK PURSUANT TO A LICENSE BY MASTERCARD INTERNATIONAL INCORPORATED. RAPID INVESTMENTS IS A REGISTERED MSP OF CACHE VALLEY BANK. MASTERCARD IS A REGISTERED TRADEMARK OF MASTERCARD INTERNATIONAL INCORPORATED. CACHE VALLEY BANK IS A MEMBER OF THE FEDERAL DEPOSIT INSURANCE CORPORATION (“FDIC”) AND ALL CARDHOLDERS FUNDS ARE INSURED BY THE FDIC IN ACCORDANCE WITH THE FDIC’S APPLICABLE TERMS AND CONDITIONS.